Privacy Policy for Zion Freight Inc.

Effective Date: [Insert Date]

Zion Freight Inc. ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our services.

1. Information We Collect

We may collect the following personal information from customers, carriers, and business partners:

  • Contact Information: Name, phone number, email address, and mailing address.

  • Business Information: Company name, job title, and business address.

  • Payment Information: Bank details, billing address, and transaction history.

  • Logistics & Shipment Data: Load details, pickup and delivery locations, and tracking information.

  • Communication Preferences: SMS and email opt-ins, feedback, and customer support interactions.

2. How We Use Your Information

We use the collected information to:

✅ Facilitate freight brokerage services and coordinate shipments.
✅ Process payments and manage financial transactions.
✅ Communicate updates, including load confirmations, shipment tracking, and billing notifications.
✅ Improve our services through customer feedback and analytics.
✅ Comply with legal and regulatory requirements.

3. Who We Share Your Information With

We do not sell or share your personal information with third parties for marketing purposes. However, we may share information with:

  • Carriers & Shippers: To facilitate shipments and coordinate logistics.

  • Service Providers: Payment processors, IT support, and customer service platforms.

  • Legal Authorities: If required by law or to protect against fraud and unauthorized activities.

📢 SMS Consent Protection:
SMS consent is not shared with third parties or affiliates for marketing purposes. You will only receive SMS messages related to Zion Freight Inc.'s services, such as load updates, account notifications, and support communications.

4. SMS Terms & Conditions

By opting in to receive SMS messages, you agree to the following:

📌 Types of Messages You May Receive:

  • Shipment updates

  • Appointment reminders

  • Account notifications

📌 Additional SMS Terms:

  • Messaging frequency may vary.

  • Message and data rates may apply.

  • To opt out at any time, text STOP.

  • For assistance, text HELP or visit https://zionfreightinc.com/.

5. Data Security & Retention

We implement strict security measures to protect your personal information. We retain data only as long as necessary for business, legal, and regulatory purposes.

6. Accessing & Updating Your Information

You may request to access, update, or delete your personal information by contacting us at jessica@zionfreightinc.com.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised date.

For more details, visit our Privacy Policy at [Privacy Policy URL] and Terms of Service at [Terms URL].

📍 Have questions? Contact us at jessica@zionfreightinc.com or call +1 (510) 396-9511.